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Abuse

September 24, 2025
A simpler path to a safer Internet: an update to our CSAM scanning tool

Cloudflare has made it even easier to enable our free child safety tooling for all customers.

Rachael Truong

March 17, 2025
How Cloudflare is using automation to tackle phishing head on

How Cloudflare is using threat intelligence and our Developer Platform products to automate phishing abuse reports.

Javier Castro,Justin Paine, and Rachael Truong

December 15, 2022
Applying Human Rights Frameworks to our approach to abuse

Cloudflare launched its first Human Rights Policy in 2021, formally stating our commitment to respect human rights under the UN Guiding Principles on Business and Human Rights (UNGPs)

Alissa Starzak

September 3, 2022
Blocking Kiwifarms

We have blocked Kiwifarms. Visitors to any of the Kiwifarms sites that use any of Cloudflare's services will see a Cloudflare block page and a link to this post.

Matthew Prince

August 31, 2022
Cloudflare's abuse policies & approach

Cloudflare launched nearly twelve years ago. Over that time, our set of services has become much more complicated. With that complexity we have developed policies around how we handle abuse of different features Cloudflare provides

Matthew Prince and Alissa Starzak

December 18, 2019
Announcing the CSAM Scanning Tool, Free for All Cloudflare Customers

Two weeks ago we wrote about Cloudflare's approach to dealing with child sexual abuse material (CSAM). We first began working with the National Center for Missing and Exploited Children (NCMEC), the US-based organization that acts as a clearinghouse for removing this abhorrent content

Justin Paine and John Graham-Cumming

February 28, 2019
Digital Evidence Across Borders and Engagement with Non-U.S. Authorities

Since we first started reporting in 2013, our transparency report has focused on requests from U.S. law enforcement. Previous versions of the report noted that, as a U.S. company, we ask non-U.S. law enforcement agencies to obtain formal U.S. legal process before providing customer data.

Caroline Greer

February 27, 2019
Out of the Clouds and into the weeds: Cloudflare’s approach to abuse in new products

In a blogpost yesterday, we addressed the principles we rely upon when faced with numerous and various requests to address the content of websites that use our services.

Justin Paine

February 13, 2019
The Curious Case of the Garden State Imposter

Dealing with abuse complaints isn’t easy, for any Internet company. The variety of subject matters at issue, the various legal and regulatory requirements, and the uncertain intentions of complaining parties combine to create a ridiculously complex situation.

Alissa Starzak

December 12, 2017
Why Some Phishing Emails Are Mysteriously Disappearing

Phishing is the absolute worst. Unfortunately, sometimes phishing campaigns use Cloudflare for the very convenient, free DNS.

Dani Grant

May 7, 2017
Anonymity and Abuse Reports

Last Thursday, ProPublica published an article critiquing our handling of some abuse reports that we receive. Feedback from the article caused us to reevaluate how we handle abuse reports. As a result, we've decided to update our abuse reporting system.

Matthew Prince

April 24, 2015
Of Phishing Attacks and WordPress 0days

Proxying around 5% of the Internet’s requests gives us an interesting vantage point from which to observe malicious behavior. However, it also makes us a target.

Marc Rogers

August 20, 2012
Updating Policies

In 2009, CloudFlare's service began to take shape. While in the early days I had contributed to CloudFlare's early code, we quickly hired engineers to join Lee's team who were far smarter than I.

Matthew Prince

July 13, 2012
Thoughts on Abuse

One of the behind the scenes topics we think about a lot at CloudFlare is how to handle abuse of our network. I realized that we hadn't exposed our thoughts on this clearly enough. In the next few days, we'll be making some minor updates to our Terms of Service.

Matthew Prince

July 1, 2012
Protecting CloudFlare sites from phishing

As the internet has grown, phishing attacks have continued to be a problem. While better awareness and focus on security has helped reduce their number, the RSA and other services tracking phishing still show that somewhere between 20-30,000 phishing attacks generally occur every month.

Damon Billian

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