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rugger15

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posted 2026-Jun-15, 12:01 pm

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posted 2026-Jun-15, 12:01 pm

O.P.

Hi, thinking of signing up to origin FTTP with 500/50.

Been speaking to customer care and technical support and they are adamant that can only opt out of cgnat with a static IP, anyone done the below from google:

Yes, you can opt out of CGNAT on Origin Broadband, which operates as a rebadged service on the Superloop network. You have two options when requesting this change from their support team:
Free Option: Request a "Sticky" Public Dynamic IP address. This removes you from CGNAT without any ongoing monthly fees.
Paid Option: Request a Static IP address, which typically costs an additional $5 per month.

Also how long did you take to transfer over, they are telling me 1-5 days, whereas changing in the past has been a few minutes/hours between other providers.

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rugger15

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posted 2026-Jun-15, 12:24 pm

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posted 2026-Jun-15, 12:24 pm

O.P.

Apparently google lied to me and you must go static, anyone found different :)

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posted 2026-Jun-15, 1:49 pm

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posted 2026-Jun-15, 1:49 pm

rugger15 writes...

Apparently google lied to me and you must go static, anyone found different :)

Unfortunately you have to get a static ip with origin as I had too

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rugger15

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posted 2026-Jun-15, 2:06 pm

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posted 2026-Jun-15, 2:06 pm

O.P.

thanks

User #34621736849 posts

Remode

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posted 2026-Jun-15, 2:10 pm

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rugger15 writes...

Been speaking to customer care and technical support and they are adamant that can only opt out of cgnat with a static IP, anyone done the below from google:

You used to be able to opt out of CG-NAT for free.

Now it seems to be Static IP $5 per month to opt out of CG-NAT.

Also how long did you take to transfer over, they are telling me 1-5 days, whereas changing in the past has been a few minutes/hours between other providers.

Probs 20 minutes to 1 hour.

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rugger15

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posted 2026-Jun-15, 2:24 pm

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posted 2026-Jun-15, 2:24 pm

O.P.

Yeah I thought transfer was quick, they telling me 1 to 5 days

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posted 2026-Jun-15, 2:49 pm

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posted 2026-Jun-15, 2:49 pm

rugger15 writes...

Yeah I thought transfer was quick, they telling me 1 to 5 days

That's more like a worst case scenario.

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pgdownload

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posted 2026-Jun-15, 7:41 pm

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posted 2026-Jun-15, 7:41 pm

rugger15 writes...

Also how long did you take to transfer over

FTTP transfer is usually done in under an hour. Downtime is less than 5 minutes.

Hi, thinking of signing up to origin FTTP with 500/50.

Beggars can't be choosers.

10 days later:

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southy33

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posted 2026-Jun-26, 1:00 pm

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posted 2026-Jun-26, 1:00 pm

Hey, did you end up switching over?

I’m currently with Superloop on the 1000/100 and like everyone else looking to swap due to price increases and the sour taste the “Lock in” email gave me.

If you did end up swapping how easy was the churn, seems like a lot of people have had issues and then needing to provide proof of residency etc.

Anyone know about getting the $5 Opticomm connection fee waived? Haven’t had that with any other ISP switches.

4 weeks later:

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engmod

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posted Wednesday at 2:40 pm

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posted Wednesday at 2:40 pm

Opticom is not the nbn.
https://www.comparebroadband.com.au/internet-plans/opticomm-plans/

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