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AI Agents for Individuals and Businesses…

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Skip to main content Microsoft 365 Copilot Work IQ AI chat Complete tasks with Cowork Agents for work Build your own agents Copilot in your apps Copilot for individuals Plans and pricing Onboarding for Business Rollout and adoption Daily prompt guide Prompt tips and tricks Top use cases by role Customer stories Technical readiness Microsoft 365 Copilot blog Support Microsoft Frontier Program Microsoft 365 Roadmap Microsoft 365 Microsoft Teams Dynamics 365 Power Platform Open Copilot Chat Download the app

Discover the ways that Work IQ APIs are optimized for agentic use patterns.
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AI agents that help run your business</h1> ">

AI agents that help run your business

Insights alone don’t move work forward. Operate more efficiently and unlock revenue growth with AI agents that can execute core business processes.

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Why Microsoft

Why Microsoft

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Why Microsoft

Agents purpose-built for business</h2> ">

Agents purpose-built for business

Integrated where you work

Turn Copilot into an interactive workspace with agents. Use them to analyze Excel data, send an email, update records in your go-to work apps, and more—without leaving the chat.

Built on Work IQ

Say goodbye to generic AI assistance. Tap into the intelligence layer that gives Copilot and agents the context needed to fine-tune every output to you, your job, and your company.

Secured by Microsoft

Have peace of mind with Agent 365, the end-to-end control plane where you can observe, secure, and govern every agent across your entire organization—all in one place.

What’s new with agentic innovation?</h2> ">

What’s new with agentic innovation?

See what just released and discover fresh updates built to support your day-to-day and big-picture plans.

AI built for work: Making Frontier Transformation real

Discover Microsoft's vision for Frontier Transformation.

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2026 Work Trend Index Annual Report

Work Trend Index research shows how agents are expanding human agency at work.

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Introducing Microsoft Agent 365

Meet the control plane, where IT can observe, secure, and manage your organization’s agents—all in one place.

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Transform your business with agents by Microsoft</h2> ">

Transform your business with agents by Microsoft

Discover how the right agents can transform the way your team gets work done.

Increase productivityBoost operational agility

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Use agents to boost productivity</h3> ">

Use agents to boost productivity

Agents in Microsoft 365 Copilot help with everyday tasks and processes. All agents are included with a Copilot license.

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Researcher

Tackle complex, multistep research across your work data and the web

Researcher securely reasons, researches, and executes across public and gated web content to uncover deeper insights, act, and create richer reports—all grounded in your org’s data and the web.

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Analyst

Go from raw data to insights in minutes

Analyst uses a research model optimized for data analytics to help make sense of your complex data in moments.

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People Agent

Quickly find and connect with colleagues

The People Agent surfaces all people-related insights in one place, helping you quickly find colleagues based on role or skills, view top collaborators, and prepare for upcoming meetings or conversations.

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App Builder

Build working apps in minutes

Streamline tasks with custom apps built by you and your team and grounded in your work data—ready to use and easy to share.

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Workflows Agent

Automate personal and team workflows quickly

Boost productivity for yourself and your team, without switching apps. Workflows Agent helps you create, manage, and test workflows for Microsoft 365—right inside Copilot.

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Workforce Insights Agent

Make informed workforce planning decisions

Use the agent to get real-time answers and detailed reports about your organization, helping you optimize team composition, monitor hiring trends, and improve organizational health—fast.

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Learning Agent

Stay ahead with personalized upskilling

Learning Agent helps train your workforce on important role-specific and AI skills, surfacing tailored tips, curated learning courses, and interactive role-playing exercises.

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Boost operational agility across your organization</h3> ">

Boost operational agility across your organization

Agents bring Dynamics 365 directly into Copilot—connecting teams, simplifying data reviews, and streamlining processes. All without leaving the chat.

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Sales Qualification Agent

Focus your time on the highest priority sales opportunities

Dynamics 365 Sales Agent can research leads, help prioritize opportunities, and guide customer outreach.

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Sales Research Agent

Get valuable insights for fast, data-driven decisions

Build research plans, pull and analyze data, and generate visualizations right in Dynamics 365 Sales.

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Case Management Agent

Reduces handle time and improves customer satisfaction

Simplify and streamline your case-management process with this Dynamics 365 Customer Service agent.

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Customer Intent Agent

Provides tailored solutions for customer issues

This agent analyzes past interactions between customer service reps and customers to understand customer wants.

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Account Reconciliation Agent

Get better visibility into cash flow and streamline the financial process

Automate transactions between subledgers and the general ledger with this Dynamics 365 Finance agent.

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Supplier Communications Agent

Transform the way purchasing professionals interact with suppliers

Reimagine supplier communications in Dynamics 365—enabling leaner, faster, and more accurate workflows.

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Companies with an agent advantage</h2> ">

Companies with an agent advantage

Resources

Level up your agent know-how and explore the latest resources</h2> ">

Level up your agent know-how and explore the latest resources

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What are agents?</h3> ">

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What are agents?

Learn what agents are and how they help you automate and redesign your business processes.

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Meet the agents of change</h3> ">

Video

Meet the agents of change

See how agents are helping these innovative companies reshape their business processes.

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How to add autonomous capabilities to your agents in Copilot Studio</h3> ">

Video

How to add autonomous capabilities to your agents in Copilot Studio

Understand how to configure triggers that allow agents to autonomously execute business processes.

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What is an agent?</h3> ">

Infographic

What is an agent?

See how agents use AI to automate and execute business processes.

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What is an autonomous agent?</h3> ">

Infographic

What is an autonomous agent?

Understand how autonomous agents work on your behalf so you and your organization can accomplish more.

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Maximizing business outcomes with agentic AI</h3> ">

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Maximizing business outcomes with agentic AI

Learn how AI agents are boosting agility, delivering personalized experiences, and improving business outcomes.

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