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Microsoft Agent Factory | Microsoft AI

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AI for Business

Microsoft Agent Factory</h1> ">

Microsoft Agent Factory

Move from AI experimentation to execution faster with role-based AI tools and training, deep expertise, and a single pre-paid plan.

Scale AI agents with confidence

Empower everyone in your organization to achieve meaningful business outcomes with AI agents.

Read the white paper Explore the plan

Overview

Overview

Use cases

Products

Customer stories

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Read the whitepaper Explore the plan

Read the whitepaper Explore the plan

Overview

Bridge the gap from ideas to outcomes</h2> ">

Bridge the gap from ideas to outcomes

Match teams to the right platforms, activate the powerful intelligence layers you've already invested in, and govern agents like enterprise systems.

Democratize AI innovation with one plan

Enable every team in your organization to build, share, and manage AI apps and agents that deliver business results using a single, pre-paid plan. Powerful, interoperable tools like Microsoft Copilot Studio, Microsoft Foundry, GitHub Copilot, and Microsoft Fabric enable business, IT, and developer teams to collaborate on end-to-end solutions, regardless of technical skill, and deploy them anywhere, including Microsoft 365 Copilot and Teams.

Explore the plan

Tap deep expertise to deliver full-stack solutions

Rapidly co-build production-ready solutions with Microsoft forward deployed engineering (FDE) and partners fluent in Microsoft’s AI and IQ technologies. Secure and protect improvements of your IP and the data that drives it, while providing direct feedback to Microsoft product teams to support your business needs.

Grow AI skills and adoption across teams

Build a strong foundation for the future by developing the in‑house expertise required to safely build and scale AI agents. Work with Microsoft experts to train business users, developers, and IT roles across your organization via hands-on workshops and scaled webinars at no additional cost when you invest in the Microsoft Agent pre-purchase plan or FDE support.

Explore training resources

Use Cases

Get expert help to deliver high impact use cases for your industry and business</h2> ">

Get expert help to deliver high impact use cases for your industry and business

Browse AI use cases

Manufacturing: Agent powered R&D and digital engineering

Speed up the product development process by integrating AI capabilities such as code generation.

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Retail: AI Shopping Assistant

Offer personalized, user-friendly shopping experience that boost loyalty and enhance product discovery.

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Healthcare: Augmented research & drug discovery with optimized data and AI

Accelerate drug discovery with trusted collaboration and data management for advanced insights.

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Government: Elevate agency decision making with real‑time intelligence

Accelerate decision-making using AI to surface and analyze agency information at scale.

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Banking: Agent-powered relationship managers

Drive better customer engagement with AI tools that strengthen engagement and satisfaction.

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Insurance: Accelerate insurance underwriting

Empower representatives to increase sales and improve satisfaction while enhancing fraud detection.

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Media: Dynamic content production, management & distribution with AI agents

Optimize operations and save money with intelligent automation and data-driven insights.

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Energy: AI-enabled workforce support, safety, and service

Empower frontline workers by automating workflows and providing real-time, actionable insights.

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Products

Transform agents into trusted, context-aware partners</h2> ">

Transform agents into trusted, context-aware partners

Microsoft Agent Factory helps you activate the powerful intelligence layers you've already invested in, with a focus on high impact use cases for your industry and business.

Choice for every makerIQ for every agentObservability for every layer

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Microsoft Copilot Studio</h3> ">

Microsoft Copilot Studio

Enable IT and business roles to connect agents to your business data, create agents with natural language, and publish them across the channels your teams and customers already use—no code required.

Learn more

Microsoft Foundry</h3> ">

Microsoft Foundry

Empower developers to build, optimize, and govern sophisticated AI apps and agents that understand your business context and deliver business impact, backed by fleetwide security and governance.

Learn more

GitHub Copilot</h3> ">

GitHub Copilot

Increase AI app and agent development velocity and inspire continuous innovation with GitHub Copilot, the world’s most widely adopted AI developer tool.

Learn more

Back to Products - Choice for every maker section

Microsoft IQ</h3> ">

Microsoft IQ

The enterprise intelligence layer that gives AI agents and Copilot a shared, real-time understanding of your business to drive coordinated, high‑quality outcomes at scale.

Learn more

Back to Products - IQ for every agent section

Microsoft Agent 365</h3> ">

Microsoft Agent 365

No matter where your agents are built or acquired, Agent 365 helps ensure they are discoverable, governed, and managed by IT in a central control plane.

Learn more

Back to Products - Observability for every layer section

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Pre-Purchase Plan

Scale AI with one plan</h2> ">

Scale AI with one plan

Enable every team in the organization to build, share, and manage AI apps and agents that deliver business results using a single, pre-paid plan with predictable savings.

Learn moreGet started

CUSTOMER STORIES

See how businesses are using AI to transform every part of their operations</h2> ">

See how businesses are using AI to transform every part of their operations

Learn how frontier firms are building agents to expand their workforce and redesign workflows with Microsoft.

Explore customer stories

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CSX boosts supply chain agility with Microsoft

Copilot Studio enabled faster upload of knowledge while Foundry drove real-time data access.

Read the story

EY harnesses agentic AI to empower employees and elevate client success

With a focus on change management and training, EY laid the groundwork for the agentic frontier.

Read the story

Carlsberg builds AI knowledge base in two days with Microsoft

Carlsberg transformed supply chain knowledge into actionable insights to drive business value faster.

Read the story

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