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03/09/2023

Contacting Support

Support is always available 24x7. Please call our 24-hour support line if you need immediate assistance.

Use the number for your region:

Australia
+61 (0)2 8005 6635

New Zealand
+64 (0) 800 001 993

Europe
+44 (0) 800 048 7048

North America
+1 888-643-5778

Please note: Calls to our support team are recorded for quality monitoring, training, compliance and security purposes. If you would prefer not to be recorded, please let the agent assisting you know. For more information, please refer to our privacy policy.

Submit all issues through the helpdesk. Click the link in the left sidebar to create or manage tickets. The helpdesk is monitored during normal support business hours.

Normal support business hours for your region:

Asia Pacific/Europe
Monday – Friday, 9:00am – 5:00pm local time

North America
Monday – Friday, 9:00am – 5:00pm local time

How can we help?

Access support from Tessitura 24/7. For immediate assistance, please call our support line.

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Phone service is available 24 hours via region-specific phone numbers.

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Knowledge Base

Browse through our common support solutions for self-service fixes.

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Chat with us

Chat support is available weekdays 9am–2pm BST and 9am–8pm EST. Just click the chat bubble in the lower right-hand corner of the page.

Create or manage tickets

Submit all issues through the helpdesk. The helpdesk is monitored during normal support business hours.

Visit helpdesk >

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