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Help and support



We are committed to helping users make the most of our open data. As part of our service, we provide a range of channels for getting the necessary help and support.




















24/7 Knowledge Base


The Knowledge Base provides documentation and answers to frequently asked questions.








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Become part of the community, work together and support each other.








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CAMS uses email mailing lists to inform users about changes to its forecast services, such as system upgrades and potential changes to the timing of the product availability. 












Quality Assurance


We continually check the accuracy of our products against independent observations in quarterly reports.








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We provide documentation on our data products describing the underlying production systems. 








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CAMS provides training to its users through workshops and on-line resources.








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We run user satisfaction surveys every year.

- 2020 report
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Your feedback is key to us











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