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Notice of cancelling service/churning

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from June 2026

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last updated –
posted 2026-Jul-30, 12:44 am AEST

posted 2026-Jul-30, 12:44 am AEST

User #553143305posts

whatisk

Whirlpool Forums Addict

reference: whrl.pl/RgWAxt

posted 2026-Jun-18, 10:48 am AEST

ref: whrl.pl/RgWAxt

posted 2026-Jun-18, 10:48 am AEST

O.P.

I'm noticing more and more providers seem to want 30 days notice if moving to another ISP. Was wondering if anyone knows of a site, etc that may list providers and what their notice period is for churning.

Also, when could we expect to see new pricing come out? Would we have to wait until July 1 to see it?

User #34621736849posts

Remode

Whirlpool Forums Addict

reference: whrl.pl/RgWAx4

posted 2026-Jun-18, 10:56 am AEST

ref: whrl.pl/RgWAx4

posted 2026-Jun-18, 10:56 am AEST

whatisk writes...

I'm noticing more and more providers seem to want 30 days notice if moving to another ISP.

Not really.

The main ones are..

Superloop

TPG

iiNet

Was wondering if anyone knows of a site, etc that may list providers and what their notice period is for churning.

There is a list > /thread/9xvv6pvl

Would we have to wait until July 1 to see it?

Most ISPs already have the new price on their website.

User #553143305posts

whatisk

Whirlpool Forums Addict

reference: whrl.pl/RgWAIo

posted 2026-Jun-18, 2:00 pm AEST

ref: whrl.pl/RgWAIo

posted 2026-Jun-18, 2:00 pm AEST

O.P.

Remode writes...

There is a list

Thanks for that.

Most ISPs already have the new price on their website.

I was looking around today and while some had notices, others it was hard to tell if the prices they were showing were the new ones or current one.

User #34621736849posts

Remode

Whirlpool Forums Addict

reference: whrl.pl/RgWAIF

posted 2026-Jun-18, 2:05 pm AEST

ref: whrl.pl/RgWAIF

posted 2026-Jun-18, 2:05 pm AEST

whatisk writes...

Thanks for that.

No worries.

I was looking around today and while some had notices, others it was hard to tell if the prices they were showing were the new ones or current one.

Is there any ISP in particular you are looking at?

User #18356030453posts

pgdownload

Whirlpool Forums Addict

reference: whrl.pl/RgWANi

posted 2026-Jun-18, 3:41 pm AEST

ref: whrl.pl/RgWANi

posted 2026-Jun-18, 3:41 pm AEST

whatisk writes...

Would we have to wait until July 1 to see it?

RSPs need to provide 30 days notice for price increases. While there might be an increase this July there's nothing stopping an RSP putting up prices anytime.

more and more providers seem to want 30 days notice if moving to another ISP.

Its a bit of friction to slow churn. Its not unreasonable IMO if the person leaves in the first few months but I agree it should cease to be a factor after say six months. Doesn't seem like that big a factor given internet performance is pretty similar and steady across RSPs?

User #2388821062posts

acermanau

Whirlpool Enthusiast

reference: whrl.pl/RgWAYE

posted 2026-Jun-18, 7:42 pm AEST

ref: whrl.pl/RgWAYE

posted 2026-Jun-18, 7:42 pm AEST

whatisk writes...

I was looking around today and while some had notices, others it was hard to tell if the prices they were showing were the new ones or current one.

Leaptel's prices haven't changed for the new fin year as yet, and they cyclically change outside of the time frame of the other providers.

User #909520176posts

snake-charmer

Participant

reference: whrl.pl/RgWBdM

posted 2026-Jun-19, 9:06 am AEST

ref: whrl.pl/RgWBdM

posted 2026-Jun-19, 9:06 am AEST

Yeah 30 days seems common.
They all have this pricing model of cheap for 6 months then very expensive, and try to stop you churning at that point, so make sure you put the cancellation in early enough.
Its so silly, if they just did a reasonable price people would stay but of course people are going to churn if you increase the price by 50% or more after 6 months

User #2388821062posts

acermanau

Whirlpool Enthusiast

reference: whrl.pl/RgWE2H

posted 2026-Jun-24, 8:19 pm AEST

ref: whrl.pl/RgWE2H

posted 2026-Jun-24, 8:19 pm AEST

snake-charmer writes...

ts so silly, if they just did a reasonable price people would stay but of course people are going to churn if you increase the price by 50% or more after 6 months

Not many do. Leaptel probably best at 12 months. Some fixed price are at 12 or 24 months now. But if churning every 6 months, do some research and avoid the 30 day fee at the end of your 6 months.

User #747135190posts

eddiesun

Whirlpool Forums Addict

reference: whrl.pl/RgW6Iw

posted 2026-Jul-29, 11:58 am AEST

ref: whrl.pl/RgW6Iw

posted 2026-Jul-29, 11:58 am AEST

acermanau writes...

30 day fee at the end of your 6 months.

what u mean by 30 days fee?

User #1347823948posts

ozimarco

Whirlpool Forums Addict

reference: whrl.pl/RgW689

posted 2026-Jul-29, 11:34 pm AEST

ref: whrl.pl/RgW689

posted 2026-Jul-29, 11:34 pm AEST

eddiesun writes...

what u mean by 30 days fee?

Some ISPs, like Superloop and the TPG group, require 30 days' notice before leaving. If you fail to give notice, they will charge you for another month after you have churned. Quite a number of people have had the fee waived after threatening to go the TIO or ACCC, but it is a PITA nonetheless. It's best to avoid ISPs with a notice policy.

User #747135190posts

eddiesun

Whirlpool Forums Addict

reference: whrl.pl/RgW69H

posted 2026-Jul-30, 12:44 am AEST

edited 2026-Jul-30, 12:55 am AEST

ref: whrl.pl/RgW69H

posted 2026-Jul-30, 12:44 am AEST (edited 2026-Jul-30, 12:55 am AEST)

why didn't ICC and ACCC do anything with 30 days which i believe is illegal for them to do...just aware that people able to be waive as they go to TIO...

wondering when you guys churn and cancel? for example end of date it's 10 and i be looking at moving on 7th..let them know on the 7th or by end of billing cycle?

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